Frequently Asked Questions

you must be at least 15 years old to create a Civil4M account.

To create new account click here. Enter your name, email, password, date of birth, gender and location, then click on Register button to complete your registration process.

Note: You can register new account faster by connecting your Social Media accounts like Facebook, Google, LinkedIn etc.

Only one account per person is allowed on Civil4M. If it is discovered that a user has two active accounts, they will be asked which they would like to continue using and the other will be permanently banned.

Check your junk mail folder. If you're using Gmail, check your Social / Promotion emails. Make sure that you entered the correct email. If you entered the wrong email, you can change it and send the email again. change email

We do block certain names and email addresses to prevent fake and malicious account. Do use your real names and email address to prevent your account being flag at the time of creation. If you find, your account is mistakenly flagged by us, do contact us for faster review and approval of your account.

If Civil4M server experiences problems in delivering notifications to your email address, your account will be deactivated automatically. Follow these steps to reactivate it:

Resend the confirmation email to your primary email address.

If you cannot receive email at your registered address or if you do not receive the confirmation email as you expected, change the address associated with your account.

Civil4M maintains feedback loops with most major email service providers. If you mark a message from Civil4M as “spam” or “junk mail” in your email client, this report is forwarded back to us immediately. Your account will then be deactivated and no further email notifications will be sent to your address.

To re-activate your account after marking a message from Civil4M as spam, follow the instructions here. If you have questions or need assistance, please contact us.

• Access to Private Forum
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• 10 Complementary Webinar per Year
• Priority on Queries
• Prime CE badge on your Profile
• Newsletter Emails
• Discounts on Video Courses
• have access to lots of exclusive privileges

You can now upgrade your account to Prime CE, Premium Membership service by clicking here.

Your account will be upgraded immediately after your payment is received, if paying by online payment methods.

If you have paid by eCheck (by transferring the funds directly from your bank), it may take several days for the transaction to complete. As soon as the funds are cleared with your bank, your account will be upgraded automatically. If your account was not upgraded or if anything is out of place, please contact us and we will be happy to resolve any issues.

Premium users must follow the site’s Acceptable Use Policy, and may be issued warnings and infractions. Premium benefits are suspended and no refunds are provided if the user is banned from the site. If the user’s banishment expires, Premium benefits will be restored.

Your Civil4M username is more than just a name. It is your identity and the way people recognize you. Changing your username is highly discouraged.

However, name changes are allowed once per year for Civil4M Premium users. If you want a name that has already been registered (please search for available usernames before sending your change request), that name can be reclaimed if the user in question has not been active on the site within 2 years and has less than 20 posts.

To request a name change, please contact us.

Adding profile picture to your account can express more about you to members browsing through your profile. Adding or changing your avatar can be done by hovering over your name and clicking on Avatar.

This will bring up the Avatar Editor, which will allow you to upload an image. Once you select an image you can drag the smaller thumbnail to your desired positioning of picture and save the same.

To control the notification emails you receive from Civil4M, review the “email” options in your account preferences. To unsubscribe from notifications to threads you are already subscribed to, visit the All Watched Threads page, select the “Manage Watched Threads” menu, and select “Disable email notifications”.

Every email from Civil4M will also contain a link at the bottom which allows you to quickly unsubscribe from any or all notification messages. Please use these links in the future instead of reporting the messages as “spam”.

You can reset your password using this form.

If you are signed into your account, you can change your password here.

Send us an email with your original username, your old email address, and your new email address. Though not all accounts can be verified and restored, a reasonable effort will be made to solve the problem.

For record-keeping and accountability, user accounts are not deleted from Civil4M. If you no longer wish to be a part of the community, stop visiting the site.

Your posts will not be deleted upon request, though you are free to edit the contents of any of your messages (provided your account has not been banned). Each edited version of your post is stored privately, should the staff need to review the contents of any post at any time in the future.

There are several ways to post messages on Civil4M. The first way is to scroll to the bottom of any thread and enter your message in the quick reply box.

To respond to a post directly you can "quote" the post by clicking the Reply link below the message.

To quote multiple posts, you can simply scroll to another post and click the reply button again. However, a quicker way to accomplish this is to use the multi-quote feature. This can be done by clicking the + Quote link on all the posts you'd wish to quote. Once you are ready to reply to these posts, scroll to the bottom and there should now be a "Insert Quotes" box below the editor box.

Click Insert Quotes - A overlay will pop up. Here you are able to rearrange or remove the posts before inserting them into your reply.

Another method of quoting a post(or Multi-Quoting it!) is to simply highlight text from a post. This will bring up an overlay that allows you to quote just the part of the message you have selected.

That covers replying to threads with text. Now lets go over how to add other elements into your messages.

To add a Smiley, click the happy face icon. This will display the Coli Smileys at the bottom of the editor. Also, note that there are different tabs of smileys.

To add an image, simply click the icon to the right of the smile, it looks like a landscape. Then you can paste the URL of the image you are trying to post.

We support a number of media sites you can use to embed video and other forms of media. To do so, click the filmstrip icon and then paste the link to your media.

There are a few other things you can insert into your post by clicking the Insert icon, which is located to the right of the filmstrip. Here you can add spoilers, strikethrough text, code boxes and quote codes.

There are some common features found in text editors, such as the ability to change font and color. They are pretty basic tools that you are likely familiar with.

“Double posting” occurs when a user makes two consecutive posts, one after another. If this is done for no apparent reason, “double posting” is typically frowned upon and may result in a warning or infraction for “spam”.

However, double-posting is not forbidden, and can be useful in many cases. For example, if a reasonable amount of time has passed or you have significant information to add to the topic, present it in a new post so that others, including thread subscribers, are made aware of the update.

Thread “bumping” is the practice of replying to a thread solely for the purpose of bringing attention to it. This is looked down upon and may result in an official warning or infraction for “spam” or “useless posts”. Your posts in a thread should contribute to the discussion or introduce new information in some way. Limited bumping is permitted in The Trading Post.

Threads are the lifeblood of any online forum, and keep the discussion fresh and moving forward. They also help logically segment and organize conversations in very useful ways. Sometimes, however, there may be confusion about when to start a new thread or reply to an existing one. As a general rule of thumb, if a thread has not received any replies in the past year, you should probably create a new one on the general topic unless you have something to contribute that is specific to the older conversation.

It has long been popular on Internet discussion boards to ridicule or embarrass users who may ask questions that could have easily been answered by searching the web or the forums. Indeed, many questions can be answered this way, and indeed, many users could make better use of the tools available to them. However, that is no reason to treat them with disrespect, as there is a wide and legitimate range of experience among users on the Internet. If you see someone on Civil4M asking what you believe to be a trivial question, suggest keywords or links or simply ignore their questions altogether. Do not harass them.

Sexual content is prohibited by Civil4M’s Acceptable Use Policy. This is an intentionally ambiguous term that is open to interpretation at the discretion of the staff. As a general rule, assume any body parts not “visible” or socially acceptable at the average public beach or pool may not be visible in any images or videos posted here. If you are concerned content you would like to post may be questionable, feel free to contact any staff member for advice or approval.

All messages must be posted in the English language, as specified in the Acceptable Use Policy. This requirement exists to make it easier for us to resolve any disputes and to understand all of the content transmitted via the site.

Conversations are private messages that can be sent to other members. They are easily accessed by hovering over Conversations in the navigation menu. This will display a list of recent conversations as well as links to Show All recent conversations and Start a New Conversation. Starting a conversation can also done by clicking on a members Avatar or name, which will bring up an overlay with several options.

You can send conversations to up to 5 people at a time. As the conversation starter you also have options to allow others to invite other members or lock the conversation.

You have a few other options once you open an existing conversation. "Leave Conversation" is basically like deleting your copy of the message, it will also offer you the opportunity to ignore further conversations from the other member in the conversation.

Private messages are stored in Civil4M’s database and may be read by site administrators. Although not heavily policed as the public areas of the forums, private messages must also adhere to the site’s Acceptable Use Policy and, if necessary, may be shared with other members of the staff. Please do not use Civil4M’s private messaging system to share any sensitive personal or financial information.

Following other members provides a few benefits. You can access your following list by hovering over your name and clicking People You Follow. From here you can add new members to follow as well as unfollow members. You can also follow members by clicking their name or Avatar and clicking the Follow link.

Following someone will add their actions on the Civil4M to your News Feed.

Following also allows you to customize your privacy (Privacy Help) options by restricting certain functions to only be available to people that you follow.

If a moderator believes you have done something in violation of Civil4M’s Acceptable Use Policy, they may issue infraction points against your account. If you receive 30 total infraction points, your account will be automatically banned.

Warnings may be set to “expire” after a certain period of time. After expiration, they will no longer be counted, and your account, if previously banned, will be restored. Not all warnings carry infraction points.

All warnings are logged and can be reviewed by any member of the staff at any time. Information about disciplinary actions taken against a user is considered private and will not be released to other users or the public, and users can only view their own warning points.

You will be immediately notified of any warnings or infractions received via a private message. You can review all warnings and infractions under the “Warnings” tab of your forum profile page.

When a user is banned, they can no longer participate in the site community. If the banishment expires, they will be able to return using the site as normal.

You can contact the site owner to appeal a moderator’s decision. Please include your account username and a description of what happened and why you wish to appeal the staff’s decision.

All complaints will be reviewed, though you will not receive a reply unless further information is requested.

A title like "help needed", "help me" doesn't tell the helpers much. It is obvious that help is needed, otherwise you wouldn't post a thread. If you include a descriptive title, then perhaps you will get more people to read your thread!

Addidng a more details regarding your question will help others to understand more about your question. Adding a photo along with description will help in getting answers at faster rate as this gives very much idea about what you are asking.

Usually, members can deduce the level of education from the post, but this is not always possible. It may very well happen that some people start talking over your head or start saying things that are obvious to you. The more general your question is, the more important it is to include some personal information about yourself. Also, if you know the answer to a problem, it helps to give that too!